Frequently Asked Questions

Get answers to common questions about 15-min Hair Consultation.

Bring photos of desired styles, current hair products, and notes about coloring history or allergies. Be prepared to discuss lifestyle, maintenance, and budget to help your stylist provide accurate recommendations and estimates for future services.

The fee paid for the 15-min consultation is applied as a credit when you book and pay for a qualifying service within the specified timeframe. Credits reduce your final bill and must be redeemed at the time of the booked appointment.

Yes, we can provide a preliminary estimate based on your goals, hair history, and expected processing time. Final pricing may vary after an in-depth assessment on the service day; the consultation narrows down realistic options and costs.

Patch tests are not typically completed during a 15-minute consultation, but we will review allergy history and recommend scheduling a separate patch test if needed. Some color services may require a patch test prior to application.

Consultation credits have an expiration window; typically use within six months of the consultation. Check your confirmation or ask staff for specific terms. Booking within that period ensures your credit applies toward your scheduled color or cut service.

Absolutely. Photos help us understand your vision and preferences. Bring multiple angles, color swatches, and lifestyle images so your stylist can suggest realistic alternatives, maintenance expectations, and a timeline to achieve the desired look.